INTHEBLACK October/November 2024 - Magazine - Page 41
© Photo by MP Studio via Adobe Stock
READ
INTHEBLACK’s
profile of
Jannat Maqbool CPA
GOVERNANCE AND RISK
As with any form of AI, LLMs require
clear guardrails to govern their behaviour
and output.
Dr Tiberio Caetano is chief scientist
at Gradient Institute, which works to
build safety, ethics, accountability and
transparency into AI systems. He says
companies must consider the risks of
adapting LLMs.
“What is particularly different with AI is
that it is a general-purpose technology,” he
says. “It is extremely difficult to constrain an
LLM to only operate within the compliance
of a specific purpose. You need to use the
right guardrails to make sure that it does not
go outside the scope it has been designed for.”
In mid-2023, KPMG released KymChat
to clients. Fogaty says that employees and
clients have embraced it, but “with rightly a
degree of caution”.
“We are very focused on ensuring that
there is the right AI governance system
in place for wherever we are working with
AI internally, but also within our client
environments as well.”
For Maqbool, the benefits of LLMs must
be carefully balanced with the risks.
“When ChatGPT first came out, people
saw the huge productivity gains for business,
but you have to be really wary when you let
loose this technology,” she adds.
“What impact could an LLM have on your
brand if you do not do it properly? It is not
like other technologies, because it is quite
clever on its own.” ■
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