INTHEBLACK November 2023 - Magazine - Page 9
“The secret of productivity is not about screwing people
down harder and getting costs out of business, it’s thinking
about the way we do things quite differently.”
ANN SHERRY AO
NAB NON-EXECUTIVE DIRECTOR AND QUEENSLAND UNIVERSITY
OF TECHNOLOGY CHANCELLOR, SPEAKING AT A ROUNDTABLE
WITH BOSS MAGAZINE
Source: Australian Financial Review
LOYALTY TO LOCAL BUSINESSES
Consumers in Singapore were
encouraged to shop locally
during the pandemic, but has that
support continued?
A report from Amex shows that
while 90 per cent of Singapore
consumers shop locally, only
half feel that supporting local
businesses is very important.
Baby boomers are the most
loyal to local businesses, with
95 per cent shopping often at local
businesses and only 43 per cent at
international ones.
However, almost 60 per cent of
all respondents are concerned that
Singapore’s heritage businesses
will disappear in the next decade.
The top reasons Singapore
consumers choose to shop with
local businesses over international
ones include:
68% 60% 33%
convenience
Read the report
value for money
a more personalised
customer experience
MONEY
TALKS
There is an art to asking for
a pay rise, and a science
to the ways employers
evaluate such requests.
The FY23-24 Hays
Salary Guide shows
that 84 per cent of
employers view individual
performance as the
most important factor
when considering pay
rise requests. Other
key factors include the
role’s responsibilities
(54 per cent), its external
salary benchmarks
(34 per cent), the
organisation’s performance
(24 per cent) and the level
of expertise (21 per cent).
Read the guide
intheblack.cpaaustralia.com.au 9
