INTHEBLACK February 2022 - Magazine - Page 18
GET SMART
// T I M E S T H R E E
COMPILED BY SUSAN MULDOWNEY
01
REMOTE
CONTROL
K I M B E R LY S I N G H F C PA
COO, POPULIS
The mass move to remote and flexible work over the past
two years has raised a host of unique ethical and governance
considerations for organisations big and small.
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Integrity is priceless and is a virtue we all must
hold dearly for society to blossom beyond material
success and for us all to live with self-respect. Trust
is another factor that we build and foster with our
customers and clients to win business and keep it,
and yet it isn’t something that leadership prioritises.
Unfortunately, our world is rife with examples
of leaders bypassing the guardrails of ethical
standards. Personal and professional ethics are not
mutually exclusive, and if you want to set an ethical
tone from the top, you must live by strong moral
standards yourself. The fabric of your workforce
will be informed by the moral standards of the
employee collective. I often ask leaders, “Do you
trust yourself and your people to do the right thing
over personal gain?”.
The COVID-19 pandemic has forced many of
us to work from home, resulting in an overnight
assumption that our people are doing the right
thing, because what other option do we have?
Many organisations realise that trust works.
When you trust your people and transfer the
conversation to be about employee empowerment
and delegation to perform, then your people will
rise to the occasion. KPIs should now include
measuring employee Net Promoter Score, as
reputation will determine who you attract to
work with you and who does business with you.
However, as a leader, if your confidence continues
to wane, it may be worth taking stock of yourself. If
you have vices or fears that are taking control, now
is the time to address these and support your own
recovery to self-respect and trust.
_
Personal and professional ethics are not mutually
exclusive, and if you want to set an ethical tone
from the top, you must live by strong moral
standards yourself. The fabric of your workforce
will be informed by the moral standards of the
employee collective.
18 ITB February 2022